2. Ask about the quality of materials. Like almost anything in these days – upholstery comes in a variety of qualities. Ask the upholstery shop if they are using original equipment manufacturer(OEM) quality upholstery to repair or redo the upholstery in your car. Ask about the quality and thickness of the leather or fabric they will use. You will find that some shops use lower quality materials and still charge a premium price.
3. Find out how long the shop has been in business, the experience of the staff and warranty the shop offers.
4. Ask for referrals from you mechanic, car dealer or body shop. If they are referring a particular upholstery shop, chances are likely it is a good car upholstery shop.
5. Ask about your options. A lot of time it might be better to just repair a small tear in a seat instead of rebuilding it. Sometimes it might be the opposite. Make sure you ask and are happy with the response.